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I'm Tommy K.

Tom Kaufmann

Sr. Engineering Manager

I am a passionate IT individual at heart. Starting off in the typical Desktop Support roles, moving into Engineering and currently landing myself in Management. On the side I look towards building my skillset with Cloud Native Technology, like Kubernetes.

Leadership
Communication
Jokester
Gamer
Tennis Player
Husband/Father

Skills

Experiences

1
Sr. Engineering Manager (Infrastructure)
Cigna

Mar 2019 - Present, WAH/WFH/Remote

Providing leadership & future direction of technology for DevOps engineers.

Responsibilities:
  • Ensure 24x7x365 Operational Support for critical middleware infrastructure
  • Provide knowledge & feedback in POC efforts for new technologies
  • Hire/Develop to guide careers of engineers
  • Consume coffee ☕
Sr. Infrastructure Engineer
Cigna

Mar 2017 - Mar 2019, Philadelphia, PA

Technical lead for Operations across multiple critical shared infrastructure services.

Responsibilities:
  • Excelled in Operations to lower SLA response time & resolution
  • Provided triaging efforts to resolve any infrastructure-related issue with an application
  • Learned multiple technologies in the Middleware-stack
  • Took part in the dreaded pager rotation 📟
2
3
Infrastructure Engineer (TECDP)
Cigna

Jan 2014 - Mar 2017, Philadelphia, PA

Working in Systems Management providing Infrastructure & Application Performance Monitoring.

Responsibilities:
  • Provided Application Performance Monitoring via CA APM Introscope (Wily) to multiple Applications
  • Defined KPIs & created standard, and custom, dashboards for customers
  • Assisted with development of automation for delivering monitoring faster
  • Attended multiple fundraisers with the TECDP Program & affiliates
IT Technical Support
UPenn - Veterinary School

Jan 2012 - Jan 2014, Philadelphia, PA

School of Veterinary Medicine & Ryan Veterinary Hospital. Conducting

Responsibilities:
  • Create & Deploy desktop images
  • Investigate & resolve any issue for IT-related equipment
  • Provide AVN support to all faculty & staff
  • Pet every single puppy & kitty possible 🐶🐈
4

Education

Temple University
2007-2011
BS - Information Sciences & Technology (IS&T)
Montgomery County Community College (MC3)
2006-2007

Projects

AWS Certified Cloud Practitioner
AWS Certified Cloud Practitioner
June 2022

Earners of this certification have a fundamental understanding of IT services and their uses in the AWS Cloud. They demonstrated cloud fluency and foundational AWS knowledge. Certified individuals are able to identify essential AWS services necessary to set up AWS-focused projects.

certifications aws
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AWS Certified Solutions Architect – Associate
AWS Certified Solutions Architect – Associate
February 2023

Earners of this certification have a comprehensive understanding of AWS services and technologies. They demonstrated the ability to build secure and robust solutions using architectural design principles based on customer requirements. Badge owners are able to strategically design well-architected distributed systems that are scalable, resilient, efficient, and fault-tolerant.

certifications aws
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